Responsible Gaming
at bdromey — Play Smart, Stay Safe

1 18+ Age Restriction Policy

bdromey is strictly an adult gambling platform. Every person who registers an account or places a bet on bdromey.net must be aged 18 or older at the time of registration and must remain 18 or older throughout their use of the platform. This policy is non-negotiable and applies equally to all players across Bangladesh, regardless of city or region — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or any other location.

During account registration, players are required to provide their date of birth. bdromey's verification process cross-checks this information, and where any doubt exists about a player's age, a mandatory KYC identity check is triggered before the account can be activated or any withdrawal processed. Acceptable age-verification documents include a National Identity Card (NID), a valid passport, or a driving licence issued by a Bangladeshi authority.

Consequences of Underage Access

If at any point bdromey discovers or has reasonable grounds to suspect that an account is held by or being used by a person under the age of 18, the following steps will be taken immediately without prior notice:

• The account will be suspended and access blocked.
• All pending bets will be voided.
• Any deposited funds will be returned to the originating payment method (bKash, Nagad, Rocket, or Upay account) after a compliance review.
• The incident will be logged and, where required by applicable law, reported to the relevant authority.

2 Recognising Problem Gambling

Gambling is a form of entertainment. For the vast majority of players, it remains a fun, recreational activity that fits comfortably within their budget and lifestyle. However, for some people, gambling can develop into a problem that affects their finances, relationships, and mental health. Recognising the early warning signs is the most important step toward getting things back under control.

bdromey encourages every player to ask themselves the following questions honestly and regularly. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of the free tools on your account or speak to a support professional:

3 Deposit Limit Controls

One of the most effective ways to stay in control of your gambling spend is to set a deposit limit before you start playing. bdromey's deposit limit tool lets you cap the total amount you can deposit into your account over a defined time window. This ensures that your gambling activity stays within a budget you have consciously chosen rather than one determined by impulse.

How to Set a Deposit Limit

Deposit limits can be set directly from your bdromey account settings panel after logging in. You can choose from three time frames:

• Daily limit: The maximum you can deposit within any rolling 24-hour period.
• Weekly limit: The maximum you can deposit within any rolling 7-day window.
• Monthly limit: The maximum you can deposit within any rolling 30-day period.

Amounts can be set in Bangladeshi Taka (BDT). For example, you might set a weekly limit of ৳3,000 or a monthly limit of ৳10,000 — whatever reflects a comfortable and realistic entertainment budget for your personal circumstances.

Limit Reduction vs. Limit Increase Rules

Reducing a deposit limit takes effect immediately. If you lower your daily limit from ৳2,000 to ৳1,000, the new lower cap applies from the moment you save the change.

Increasing a deposit limit — or removing a limit entirely — is subject to a mandatory 48-hour cooling-off period. This delay exists to protect you from impulsive decisions made in the heat of the moment. During the 48-hour window, your current lower limit remains active. The increase only takes effect after the cooling period has elapsed and you have confirmed the change is still what you want.

4 Session Time and Reality Check Tools

Time passes quickly when you are engaged in a game, and it is easy to lose track of how long you have been playing. bdromey's session time tools are designed to bring you back to reality at regular intervals so you can make a clear-headed decision about whether to continue or to stop.

Session Time Limit

You can set a maximum session duration — for example, 30 minutes, 1 hour, or 2 hours. When the limit is reached, bdromey will display a full-screen notification showing you how long you have been playing, how much you have deposited during the session, and your net result (win or loss). You will be given the option to end your session or, after reviewing the information, to continue if you are within your other limits.

Reality Check Reminders

If you prefer a softer reminder rather than a hard stop, the reality check feature sends you a pop-up notification at a regular interval you choose (every 15, 30, or 60 minutes). Each reminder displays your session duration and your net result for the current session, giving you a moment to reflect before continuing.

Loss Limit

In addition to deposit limits, you can set a session or daily loss limit. Once your net loss reaches the threshold you have defined, bdromey will alert you and restrict further play until the next permitted period. This tool is particularly valuable for players who deposit responsibly but find that in-session losses can escalate quickly.

5 Self-Exclusion and Time-Out Options

When lighter-touch tools such as deposit limits and session reminders are not enough, bdromey offers two stronger interventions: a temporary time-out and a formal self-exclusion. Both tools are free, easy to activate, and take effect immediately upon confirmation.

Temporary Time-Out

A time-out is a short break from the platform. You can select a period of 24 hours, 72 hours, 7 days, or 30 days. During a time-out:

• Your account is suspended and you cannot log in.
• You cannot place bets or make deposits.
• All marketing communications are paused for the duration of the time-out.
• The time-out cannot be lifted early — it runs its full course without exception.

A time-out is well suited to players who recognise they need a short break to reset their perspective, perhaps after a losing streak or a period of particularly heavy play.

Long-Term Self-Exclusion

Self-exclusion is a formal, longer-term measure intended for players who believe their gambling has become a problem and who want to make it significantly harder to gamble on bdromey. Self-exclusion periods are available for 6 months, 1 year, 2 years, or 5 years. A permanent self-exclusion option is also available for players who wish to close their account indefinitely.

When a self-exclusion is active:

• Your account is closed and you cannot log in or create a new account using the same identity details.
• All balances are returned to your registered payment method after a review period.
• bdromey will not send you any promotional materials, bonus offers, or marketing for the entire exclusion period.
• The exclusion cannot be reversed before the chosen period has expired. This is intentional — it protects you from moments of impulsive reversal.

How to Activate Self-Exclusion or Time-Out

You can activate either tool through your account settings after logging in, or by contacting our 24/7 live chat support directly. Our support team will process your request immediately without asking you to justify your decision or offering you any retention incentive. You may also send a request to [email protected] (plain text — not a clickable link) with the subject line "Self-Exclusion Request" or "Time-Out Request".

6 Protecting Minors

bdromey takes the protection of children and young people very seriously. Our platform is designed and operated exclusively for adults aged 18 and above. If you share a device with other household members — including children, younger siblings, or teenagers — we strongly recommend taking steps to prevent them from accessing your bdromey account.

Steps You Can Take at Home

• Never share your login credentials. Your bdromey username and password should be kept strictly private. Do not write them down in accessible places or store them in a shared password manager.
• Log out after every session. Always log out of your bdromey account when you finish playing, especially on shared devices such as family computers, tablets, or mobile phones.
• Use device parental controls. Most Android and iOS devices offer built-in parental control settings that can restrict access to specific apps or websites. Consider enabling these on any device used by or accessible to minors in your household.
• Use browser-based filtering. A number of free browser extensions and router-level content filters are available that can block gambling-related websites for specific user profiles on a shared device.
• Enable device passcodes. Always protect your phone, tablet, or computer with a PIN, pattern, or biometric lock that only you know.

If you suspect that a minor has accessed or attempted to access bdromey — whether using your account or through a separate registration attempt — please contact our support team immediately at [email protected]. We will investigate and act without delay.

7 Getting Help and Support Resources

If you believe gambling is becoming a problem for you or someone close to you, reaching out for help is the right and courageous thing to do. bdromey's own support team is available 24 hours a day, 7 days a week, and is trained to handle responsible gaming concerns with sensitivity, confidentiality, and without judgment.

Contact bdromey Support

The fastest way to speak to a bdromey responsible gaming specialist is through the 24/7 live chat feature available on the platform. You can also send a message to [email protected] at any time. When contacting us about a gambling concern, you do not need to explain or justify yourself — simply state that you wish to discuss responsible gaming and our team will guide you through the available options.

Professional Support Organisations

In addition to bdromey's internal support tools, a number of organisations provide free, confidential assistance to people affected by problem gambling. If you are based in Bangladesh and are experiencing gambling-related difficulties, we encourage you to seek external support alongside our platform tools:

• National Mental Health Helpline (Bangladesh): The National Mental Health Institute (NIMH) in Dhaka provides counselling services for behavioural and addiction issues. Contact your local mental health centre or visit a government hospital for a referral.
• Kaan Pete Roi: A Bangladeshi emotional support hotline staffed by trained volunteers. Available for anyone experiencing distress, anxiety, or personal crisis.
• Gamblers Anonymous (International): A peer-support fellowship with meetings and online resources available to anyone in the world affected by compulsive gambling. Their programme is based on shared experience and mutual support.
• GamCare (International): Provides free information, advice, and support for anyone affected by problem gambling, including friends and family members.

Talking to Someone You Trust

Sometimes the most important first step is simply telling someone you trust — a family member, a close friend, or a respected community figure — that gambling has become more than just entertainment for you. In Bangladeshi culture, family bonds are strong, and having the support of people close to you can make a significant difference in recovery. You do not have to manage this alone.

8 bdromey's Responsible Gaming Commitments

Responsible gaming is not an afterthought at bdromey — it is embedded in how we design our platform, train our staff, and engage with every player. The following commitments represent the standards we hold ourselves to, every day.